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Email address
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Website Purchased From
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AMAZON
B&Q
CHARLES BENTLEY
DEBENHAMS
DUNELM
EBAY UK
HOUSE OF FRASER
FRUUGO
GRIPIT
MANOMANO
MATALAN
MKM BUILDING SUPPLIES
NEXT
ONBUY
QD STORES
ROBERT DYAS
RYMANS
SPORTS DIRECT
TESCO MARKETPLACE
THE RANGE
WICKES
WILKO
WAYFAIR
JD WILLIAMS
STUDIO
High street store
Other
Order number if known
Type of enquiry
...
Additional product information
Faulty Product
Damaged Product
Order not received or tracking enquiry
Order confirmation or Dispatch enquiry
Product does not match description
Return request unsuitable/change mind
Cancel or amend order
Trade account enquiry
Website technical issue
Awaiting refund
Internal/non customer contact
Sales or Payment Enquiry
Invoice request
Marketing enquiry
Credit Reconciliation
Couriers Claim Advice
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<div class="control-group ticket_section"> <label class=" required control-label cf_fault_detail_776665-label " for="helpdesk_ticket_cf_fault_detail_776665">Fault Detail</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_fault_detail_776665]" id="helpdesk_ticket_custom_field_cf_fault_detail_776665"><option value="">...</option> <option data-id="35000900295" value="Missing/Faulty Parts">Missing/Faulty Parts</option> <option data-id="35000900296" value="Assembly Issues">Assembly Issues</option> <option data-id="35000900297" value="Product Operation">Product Operation</option> <option data-id="35000900298" value="Product Durability">Product Durability</option> <option data-id="35001149460" value="Incorrect Item">Incorrect Item</option></select> </div> </div>
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