When will my item be delivered?

Modified on Mon, 4 Nov at 12:52 PM

We use a variety of couriers in order to ship products depending on the size and shipping address. The couriers that we use are Royal Mail, EVRi, Yodel, DX, DHL,DPD, Palletforce

All of our products are dispatched on a standard UK delivery service (unless you select express delivery), within 2 business days of receiving order confirmation and payment clearing. After this time, goods are usually delivered within 3-5 working days. Delivery is between 8am and 6pm. With large items the delivery will be arranged with the pallet company who will contact you to arrange a convenient delivery time, so please ensure you provide a telephone number they can contact you on.

If you have been provided with a tracking number you can track orders on the courier websites here:

EVRi:

https://www.evri.com/track-a-parcel

Yodel:

https://www.yodel.co.uk/track/

DX:

https://www.dxdelivery.com/consumer/my-tracking/

DHL Parcel UK :

https://track.dhlparcel.co.uk/

DPD:

https://www.dpd.co.uk/

Palletforce

https://www.palletforce.com/en/track-my-pallet/

If you have not been provided with a tracking number or if you believe there is an issue with the delivery please contact us here so we can assist you further