Can I cancel my order?

Modified on Thu, 5 Mar at 4:59 PM

 Can I Cancel My Order?


We understand that sometimes plans change, and you may need to cancel or amend your order. Here’s everything you need to know about our cancellation policy:


Contact Us Promptly


To cancel or amend your order, it’s crucial to contact us as soon as possible. The sooner you contact us, the better chance we have of stopping your order from being dispatched. 


What If My Order Has Already Been Dispatched?


If your order has already been dispatched, don’t worry! We will do our best to facilitate a return. If the delivery is attempted, you can refuse the package by stating "GOODS NOT ORDERED." This will ensure that the item is automatically returned to us without any additional hassle.


Delivery and Collection Charges


In the event that an item has been dispatched and is delivered to you, please note that a collection charge may apply if you wish to return the item. We recommend reviewing our return policy for more details on any potential charges and the steps involved in returning an item.


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