Our customer service teams will always strive to resolve your complaint as swiftly and fairly as possible.
If you feel your complaint has not been resolved to your satisfaction you can escalate your complaint by contacting customerescalations@charlesbentley.com
Please include all details of the complaint including the order details and any supporting material you feel is relevant
The complaint will be fully investigated with the complaints and quality teams with a response sent within 14 days.
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