WHAT HAPPENS IF I AM NOT AT HOME AT THE TIME OF DELIVERY?

Modified on Tue, 5 Nov at 9:18 AM

Don’t worry, the courier will leave a handy calling card, send you a text or send an email so you know exactly where your parcel has been taken. The chances are that this may either be to your local depot or post office! Couriers including Yodel, Hermes, DX and Palletforce will re-attempt delivery. 

Please note that Royal Mail and Yodel items can be delivered anytime between 8am and 6pm. Yodel and DX items will need signing for. Large, palletised orders will be delivered on the date that has been previously booked in with the courier. As these items will be of a high value, the courier will require a signature.

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