We are sorry to hear of the problems with discount code for 10% off your first order issued for new subscribers to our newsletter.
Can we advise the following:
- You must be logged into and active account on the website when using the code, please set up an account if required. (subscribing to the newsletter does not automatically set up and account)
- The code will be delivered to your inbox (please check the spam folder if not received) Please ensure the code is entered accurately containing all characters
Please note we are unable to refund discounts post purchase, the code must be used at the point of purchase
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